Lost/Stolen
Passport Instructions
A lost or stolen passport means you need a new passport…fast!
Our Emergency Passport service can overnight ship a new passport in as little as 2 days.
Call 215-397-1135 for one-on-one service from our expedited passport agent.
You're just a few steps away from getting your new passport.
Step 1 – Place your order and reserve your passport submission date.
Step 2 – Gather all required items for your new emergency passport.
Step 3 – Get your Identity verified by a Local Passport acceptance agent ( at a Post office or Clerk’s offices.) we will schedule this appointment for you once you have all the required items. Call if you have any questions (215) 397-1135
Step 4 – Drop off or ship your Documents to our office for processing. New passport will ship in 1-3 business days
Lost Passport Requirements
Gather these items before your post office appointment for a new passport.
1) Photocopy of a Valid Drivers' License or State ID Front and Back
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If your ID was issued in the last 6 months or is expired, provide at least two additional IDs.
2) Evidence of Citizenship - Must provide 1 of the following
- Fully valid, undamaged U.S. Passport (can be expired)
- Original or certified copy of your U.S. birth certificate
- Certificate of Naturalization
3) Passport Fees - (Check or Money order made payable to the U.S. Department of State)
- $212.05 payable to the U.S. Department of State for a new 10-year passport book
- $242.05 payable to the U.S Department of State for passport book and passport card
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The fee includes 1-2 shipping ($22.05) directly from the Philadelphia Passport Agency
4) Passport Photos - (CVS, Walgreens, Staples, Post office, or Clerk's office)
- No glasses
- Taken within the last 6 months
- In front of plain white or off-white background
- Neutral facial expression with both eyes open
- Do not wear a hat or head covering that obscures the head or hairline
5) Travel Itinerary • ( Print 2 copies )
- Your name must be on travel documents.
- Print your confirmation flight itinerary, emailed to you by your travel provider.
- Hotel reservations, Airbnb, or Print Driving Itinerary and complete (only for driving across the border)
- Business travelers’ letter from the employer on company letterhead stating emergency passport needs.
6) Letters of Authorization - (Print 2 copies)
- Hold the extra copy to give to us – Prompt Passports.
- CLICK AND PRINT 2 LETTERS OF AUTHORIZATION AND COMPLETE THEM WITH A PEN
This document will allow us to submit your passport
7) Passport Application
- Click here to print and complete your passport application by hand.
- OR
- Click here and complete the passport application online then print.
- Make sure you sign and date the application
- Any questions, call 215-397-1135
8) Statement of Lost/Stolen Passport (form DS-64)
- If the (DS64) did not print out with your application, please print and complete it with a pen
- CLICK HERE TO PRINT (DS64)
9) Lost Passport Checklist
- CLICK TO PRINT THE LOST PASSPORT CHECKLIST
- Includes checklist
- Passport Acceptance Agent info
- Shipping and dropping off instructions
10) Schedule Your Passport Acceptance Agent Appointment
LOST OR STOLEN PASSPORT APPOINTMENT CHECKLIST
Includes Required Items & Document Checklist
Includes shipping and dropping off information
Frequently Asked Question
Our lost passport expedited service is designed for quick processing, typically taking only 1 to 3 business days. In urgent situations where your passport is lost or stolen, we prioritize efficiency to provide you with a replacement passport promptly.
If your passport is lost or stolen, visit our website for detailed instructions on obtaining a new passport. Choose an appointment date, provide the necessary information, and we will confirm your expected processing date. Our streamlined process aims to make the replacement of a lost passport as straightforward as possible.
Unfortunately, if your passport is lost, the renewal process is not applicable. In the case of a lost passport, it is crucial to report it as lost and initiate the application for a completely new passport.
